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Micro-business employees go the extra mile

6 September 2017

Micro-business employees go the extra mileThe UK's smallest businesses have the most committed staff, according to new research.

Almost half of employees in firms with less than ten staff say they are prepared to work unpaid overtime, according to new research from Paymentsense. Its study of 1,000 SME employees in the UK found that 47% of respondents in firms of ten or less people often work unpaid overtime because they want the business to do well.

This figure drops to under a third (30%) for employees working in firms of 11-50 employees, dips to 22% for those in companies of 51-100 and falls to 21% for those in businesses with 101-250 employees.

The research also reveals that pressure on staff from management actually increases as small businesses grow.

Almost a third (32%) of respondents in companies of above 50 people listed pressure from managers as the main reason they work overtime, compared with a quarter (25%) for those in companies of up to ten staff.

Similarly, unexpected overtime caused by last-minute management requests was reported by 41% of respondents in businesses of 101-250 people. This dropped to 34% amongst those employed in firms of up to ten people.

Clare Dimond, business coach and author of Free Choice, said: "Achieving alignment between individual and organisational purpose is like adding a Formula One engine to a family car. When someone believes in and has passion for what they are doing, all their resources, ideas, energy and experience are available for that purpose. As the results of this study show, emphasising and nurturing alignment becomes especially important as a company grows."

Guy Moreve, head of marketing at Paymentsense, said: "It's concerning that unwelcome interventions from management are cited more frequently by larger SMEs. This should serve as a reminder of the importance of keeping an eye on culture and atmosphere, as well as the balance sheet - especially if growth has been swift. The two factors clearly have a bearing on overall happiness."

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