Bigger workloads and operational inefficiencies are key causes of employee unhappiness according to new research.
The Digital Work Survey 2018, commissioned by Wrike, polled 3,000 workers from across the UK, France and Germany. Its findings suggest that inefficiencies at work are playing a significant part in the productivity and happiness of employees.
In the UK, nearly a third (29%) of workers say that they have become disengaged due to inefficiencies at work. Of those feeling most stressed, 66% said that over the past two years they've seen increased expectations around the speed at which they must deliver work.
In addition, 59% of all UK workers said that their workload had gone up since 2016, with a negative impact on stress levels. The poll also found that 33% of UK workers have started looking for a new job due to frustrations around operational efficiency.
Key frustrations for employees include:
- No clear direction on projects or tasks (31%);
- Using slow or outdated technology (38%);
- Outdated working methods (39%);
- New processes and changes to processes (34%);
- Lengthy approval cycles (45%).
Half of the most stressed UK workers said that they felt undervalued by their boss, despite the fact that 67% of them are doing more hours in the office, 46% are working more on weekends and 56% are taking fewer breaks. Almost half (47%) of the most stressed respondents said, given the opportunity, they could do a better job than their managers.
Andrew Filev, founder and ceo of Wrike, said: "Demands on businesses to offer top-rate services or products, personalised to individual requirements, and delivered in real-time are the reality of today's business environment. It's down to leadership within companies to figure out how to keep up with these demands without burning their employees out."